Access Support Apprentices

Complete apprentice learning support, delivered and evidenced in one place

Specialist support that enables training providers to accurately identify needs, arrange, deliver and evidence high-quality support for apprentices with additional learning needs, disabilities and barriers to learning.

Access Support Apprentices provides a joined-up support pathway covering screening, needs assessment, specialist Non-Medical Help, Assistive Technology, Assistive Technology training, learning coaching, review, record keeping and itemised invoicing. We help training providers offer consistent, equitable and professional support throughout the apprentice journey, while reducing the administrative burden of managing multiple support services. Our service can be used as a complete apprentice support pathway or as a flexible partner solution to complement existing in-house provision and fill specific gaps.

The Apprentice Support Journey

Our process is designed to help training providers identify, plan, deliver and evidence support in a clear and consistent way. It gives apprentices access to the right help at the right time, while giving providers the records they need to monitor support and prepare for review or audit.

Needs Assessment

Where a potential need is identified, we can arrange a needs assessment to explore the apprentice’s learning barriers and support requirements.

The assessment leads to a tailored support plan setting out the recommended support, adjustments, technology, training and NMH.

Providing Support

We coordinate support through experienced specialist tutors, mentors, Assistive Technology trainers and trusted support partners.

Where providers already deliver support in-house, we can work alongside existing teams by adding different support elements or extra capacity where needed.

Evidence for Auditing

Support can be recorded and signed off through Touch Point, giving providers a clear record of sessions delivered, apprentice engagement and support received.

This helps reduce administration and provides evidence for monitoring, funding, review and audit preparation.

Screening

Our screening process helps training providers identify apprentices who may need additional learning support, reasonable adjustments or further assessment.

This supports earlier identification and helps providers offer support more consistently across their apprentice cohort.

Apprenticeship Support Services

Our services are designed to work together or be used individually, depending on what the training provider needs. You can use us for the full support process, or choose specific services to strengthen your existing provision.

Screening

Screening tools help identify apprentices who may need additional learning support, reasonable adjustments or further assessment.

Needs Assessments

Detailed needs assessments that explore the apprentice’s barriers and produce a clear support plan for delivery, review and evidence.

Specialist Non-Medical Help

Specialist study skills support and mentoring delivered by experienced professionals who understand specific barriers to learning.

Assistive Technology

Software, hardware and digital tools to support reading, writing, organisation, planning, note-taking, focus and independence.

Assistive Technology Training

Practical training to help apprentices use their Assistive Technology confidently in learning.

Auditing Evidence

Our easy to navigate online system, Touch Point, is used for recording support delivery, apprentice sign-off, tracking engagement and itemised invoicing, helping providers maintain clear evidence.

Why training providers choose us

We provide specialist apprentice support with a practical understanding of what training providers need: clear processes, reliable delivery, flexible support and strong evidence.

One coordinated service

Providers can access screening, assessment, specialist support, Assistive Technology, review and evidence support through one coordinated service.

This makes the process easier to manage and gives apprentices a more joined-up experience.

Flexible support that fills the gaps

Some providers already deliver parts of support in-house. We can complement existing teams by supplying the services, specialist input or evidence tools they need.

This means you can strengthen your support offer without replacing what already works well.

Specialist professionals

We work with experienced tutors, mentors, assessors and Assistive Technology trainers who understand the barriers faced by apprentices with additional learning needs.

Support is matched to the apprentice’s individual needs, rather than delivered as a generic service.

Clear records and evidence

Touch Point is our support recording and evidence system. It allows support sessions to be recorded, signed off by apprentices and linked to itemised invoicing.

This gives training providers a clearer record of what support has been delivered, when it took place and support invoiced.